Your privacy is critically important to us.
This Application collects some Personal Data from its Users.
(“YesChef,” “we,” “us,”
about you when you access or use the YesChef website, mobile application, or other online or mobile
services collectively as the “Services.”
- The Information We Collect
- How We Use Your Information
- Legal Bases for Use of Your Information
- Cookies and Similar Technologies
- Online Analytics and Advertising
- How We Share and Disclose Your Information
- Retention of Your Information
- Data Subject Rights and Your Choices
- Third Party Links and Features
- Children’s Privacy
- International Users
- How We Protect Your Information
- California Privacy Rights
- YesChef Contact Information
Information We Collect
We obtain information about you through the means discussed below when we provide the Services. Please note that we
need certain types of information so that we can provide the Services to you. If you do not provide us with such
information, or ask us to delete it, you may no longer be able to access or use our Services.
1. Information You Provide to Us
We collect a variety of information that you provide directly to us. For example, we collect information from you
- The Services you use or processing your orders
- Requests or questions you submit to us via online forms, email, or otherwise
- Your participation in sweepstakes, contests, or surveys
- Any reviews that you submit about the Services
- Account registration and administration of your account
- Uploads or posts to the Services
- Requests for customer support and technical assistance
Information about you. While parts of the Services may not require you to provide any
information that can directly identify you by name (such as if you choose to browse the website without logging
in), the specific types of information we collect will depend upon the Services you use, how you use them, and
the information you choose to provide. The types of data we collect directly from you includes:
- Email address
- Name, if you choose to provide it
- Log-in credentials, if you create a YesChef account
- Billing information, such as shipping address of a gift card recipient, credit or debit card number,
verification number, and expiration date
- Information about purchases or other transactions with us
- Information about your customer service interactions with us
- Demographic information such as your gender or other information you choose to provide as part of your
- User-generated content you post in public forums such as when you comment on or review a class
- Any other information you choose to directly provide to us in connection with your use of the Services
Information about others. If you request that your purchase be provided to someone other
than yourself (such as a gift recipient), we use the information you provide about the other person to fulfill
2. Information We Collect Through Automated Means
When you use our Services, we collect certain information as described in this Section. As discussed further below,
we and our service providers (which are third party companies that work on our behalf) may use a variety of
technologies, including cookies and similar tools, to assist in collecting this information.
Websites. When you use our website, we collect and analyze information such as your IP
address, browser types, browser language, operating system, software and hardware attributes (including device
IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, the
date and time you used the Services, error logs, and other similar information.
Mobile Applications and Software. When you use a YesChef mobile application or
software, we automatically receive certain information about the mobile phone, tablet, or computer used to
access the application or software, including device identifiers, IP address, operating system, version,
Internet service provider, browser type, domain name and other similar information, whether and when you update
the app, date and time of use, and how you use the app.
Location Information. When you use the Services, we and our service providers may
automatically collect general location information (e.g., IP address, city/state and or postal code associated
with an IP address) from your computer or mobile device.
3. Information We Collect From Social Media and Other Content Platforms
If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook
or Twitter), you may allow us to have access to and store certain information from your social network profile. This
can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on
your settings on such services. If you do not wish to have this information shared, do not use a social networking
connection to access the Services. For a description of how social networking sites handle your information, please
have the option of posting your Services activities to Social Networking Services when you access content through
the Services (for example, you may post to Facebook that you enrolled in a class on the Service); you acknowledge
that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services
you have enabled will be able to view such activity.
4. Information We Collect from Others
We may receive additional information such as demographic and statistical information from third parties, such as
business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your
assignment to certain statistical groups. We use this information to supplement the information that we collect
directly from you in order to derive your possible interests and to provide more relevant experiences for you and
improve our products, analytics, and advertising.
HOW WE USE YOUR INFORMATION
We, or our service providers, use your information for various purposes depending on the types of information we have
collected from and about you, in order to:
- Complete a purchase or provide the Services you have requested, including invoicing and accounting
- Respond to your request for information and provide you with more effective and efficient customer service
- Provide you with updates and information about classes in which you have enrolled
- Contact you by email, postal mail, or phone regarding YesChef and third-party products, services, surveys,
research studies, promotions, special events and other subjects that we think may be of interest to you
- Customize the advertising and content you see on the Services
- Help us better understand your interests and needs, and improve the Services, including through research and
reports, and test and create new products, features, and services
- Secure our websites and applications, and resolve app crashes and other issues being reported
- Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate
interests or the legitimate interests of others
- Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the
legitimate interests of others
the information that we collect through the Services with information that we receive from other sources, both
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected
through the Services so that such information can no longer be linked to you or your device. We may use such
information for any purpose, including without limitation for research and marketing purposes, and may also
share such data with any third parties, including advertisers, promotional partners, and sponsors.
LEGAL BASES FOR USE OF YOUR INFORMATION
- Where use of your information is necessary to perform our obligations under a contract with you (for example, to
comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or
our contract to provide our Services to you);
- Where use of your information is necessary for our legitimate interests or the legitimate interests of others
(for example, to provide security for our website and applications; operate our business and our Services; make
and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the
customer to whom we are providing Services);
- Where we are required to process information in accordance with an EU Member State legal obligation; or
- Where we have your consent, in accordance with applicable law.
COOKIES AND SIMILAR TECHNOLOGIES
To collect the information in the “Information We Collect Through Automated Means” section above, we and our service
providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these
technologies in order to offer you a more tailored experience in the future, by understanding and remembering your
particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when
you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii)
understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and
measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and
analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache
while those associated with Flash technologies are stored with your Adobe Flash Player files.
As we adopt additional technologies, we may also gather information through other methods. Please note that you can
change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please
consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla
Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local
storage objects, with the Flash management tools available at Adobe's website. Please note that by blocking,
disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
ONLINE ANALYTICS AND ADVERTISING
We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and
analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with
fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for
analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you
open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness
of our communications and marketing campaigns.
2. Online Advertising
The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and
advertising on the Services, as well as on other websites you visit and other applications you use. The ads may be
based on various factors such as the content of the page you are visiting, information you enter such as your age
and gender, your searches, demographic data, user-generated content, and other information we collect from you.
These ads may be based on your current activity or your activity over time and across other websites and online
services and may be tailored to your interests.
Third parties may also place cookies or other tracking technologies on your computer, mobile phone, or other device
to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers such as
Google Analytics, DoubleClick and others) may also serve tailored ads to you as you use the Internet and
Internet-connected applications, and access their own cookies or other tracking technologies on your computer,
mobile phone, or other device you use to access the Services to assist in this activity.
that may be placed on your device you use to access the Services by such non-affiliated third parties. If you are
interested in more information about tailored browser advertising and how you can generally control cookies from
being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out
link, the Digital
Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of
receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics
for display advertising or customize Google display network ads, visit the Google Ads Settings page. We do not control
these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are
not responsible for any choices you make using these mechanisms or the continued availability or accuracy of
Please note that if you exercise the choices above, you will still see advertising when you use the Services, but it
will not be tailored to you based on your online behavior over time.
3. Notice Concerning Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web
browsers. We are committed to providing you with meaningful choices about the information collected on our
website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above.
However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not
Track, you can do so here.
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
YesChef will share your information in the following ways:
Affiliates and Subsidiaries. We may share information we collect within the Yanka
Industries family of companies to deliver products and services to you, ensure a consistent level of service,
and enhance our products, services, and your customer experience.
Service Providers. We provide access to or share your information with select third
parties who perform services on our behalf. They have access to perform these services but are prohibited from
using your information for other purposes. They provide a variety of services to us, including billing, sales,
marketing, product content and features, advertising, analytics, research, customer service, data storage,
security, fraud prevention, payment processing, and legal services.
Protection of YesChef and Others. By using the Services, you acknowledge and agree
that we may access, retain and disclose the information we collect and maintain about you if required to do so
by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a)
comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy
Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to
claims that any content violates the rights of third parties; (d) respond to your requests for customer service;
and/or (e) protect the rights, property or personal safety of YesChef, its agents and affiliates, its users
and/or the public. This includes exchanging information with other companies and organizations for fraud
protection, and spam/malware prevention, and similar purposes.
Business Transfers. As we continue to develop our business, we may buy, merge, or partner
with other companies. In such transactions (including in contemplation of such transactions), user information
may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party,
customer information (including your email address) would likely be one of the transferred business assets. If
such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such
Public Forums. Certain features of our Services make it possible for you to share comments
publicly with other users. Any information that you submit through such features is not confidential, and we may
use it for any purpose (including in testimonials or other marketing materials). Any information you post openly
in these ways will be available to the public at large and potentially accessible through third-party search
engines. Accordingly, please take care when using these features.
Aggregate/Anonymous Information. From time to time, we may share Aggregate/Anonymous
Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data
RETENTION OF YOUR INFORMATION
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time
for which we retain information depends on the purposes for which we collected and use it and/or as required to
comply with applicable laws.
DATA SUBJECT RIGHTS AND YOUR CHOICES
You have certain rights with respect to your information as further described in this section.
1. Your Legal Rights
If you would like further information in relation to your legal rights under applicable law or would like to exercise
any of them, please contact us using the information in the “Contact Information” section below at any time. Your
local laws (e.g., in the EU) may permit you to request that we:
- provide access to and/or a copy of certain information we hold about you
- prevent the processing of your information for direct-marketing purposes (including any direct marketing
processing based on profiling)
- update information which is out of date or incorrect
- delete certain information which we are holding about you
- restrict the way that we process and disclose certain of your information
- transfer your information to a third party provider of services
- revoke your consent for the processing of your information
We will consider all requests and provide our response within the time period stated by applicable law. Please note,
however, that certain information may be exempt from such requests in some circumstances, which may include if we
need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may
request you provide us with information necessary to confirm your identity before responding to your request.
2. Marketing Communications and Sharing
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding
products, services, promotions and special events that might appeal to your interests by contacting us using the
information below. In commercial email messages, you can also opt out by following the instructions located at the
bottom of such emails. Please note that, regardless of your request, we may still use and share certain information
operational emails, such as those reflecting our relationship or transactions with you, or important notifications
regarding classes in which you are enrolled.
THIRD PARTY LINKS AND FEATURES
The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins
(such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you
may disclose your information not just to those third-parties, but also to their users and the public more generally
depending on how their services function. We are not responsible for the content or practices of those websites or
services. The collection, use, and disclosure of your information will be subject to the privacy policies of the
of these third-parties.
The Services are intended for general audiences and not for children under the age of 13. If we become aware that we
have inadvertently collected “personal information” (as defined by the United States Children’s Online Privacy
Protection Act) from children under the age of 13 without valid parental consent, we will take reasonable steps to
delete it as soon as possible. We do not knowingly process data of EU residents under the age of 16 without parental
consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental
consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions
and requirements in accordance with applicable local laws.
The information discussed in this Policy is processed in the United States by YesChef, whose principal office in
the United States is located at 660 4th Street #443, San Francisco, CA 94107.
YesChef complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth
by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European
Union and Switzerland to the United States, respectively. YesChef has certified to the Department of Commerce
that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security,
Data Integrity and Purpose Limitation, Access and Recourse, Enforcement and Liability. If there is any conflict
govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In compliance with the EU-US Privacy Shield and Swiss-US Privacy Shield Principles, YesChef commits to resolve
complaints about your privacy and our collection or use of your personal data. European Union or Swiss citizens with
refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent
dispute resolution mechanism. If you do not receive timely acknowledgment of your complaint, or if your
complaint is not satisfactorily addressed by YesChef, please visit the JAMS EU Privacy Shield web site at https://www.jamsadr.com/eu-us-privacy-shield for
more information and to file a complaint. Please note that if your complaint is not resolved through these
channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield
Panel. YesChef is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC)
with respect to its compliance with the provisions of the EU-US and Swiss-US Privacy Shield.
If you are located in the European Union or other regions with laws governing data collection and use that may differ
from U.S. law, please note that you are transferring information to a country and jurisdiction that does not have
the same data protection laws as your jurisdiction. As described above, we also may subcontract the processing of
your data to, or otherwise share your data with, other members within the YesChef group of companies, service
providers, and business partners in countries other than your country of residence, including the United States, in
accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services
to you, the processing of transactions and/or the provision of support services. By providing us with your
information, you acknowledge any such transfer, storage or use. YesChef will take reasonable and appropriate
steps necessary to ensure that any third party who is acting as a “data processor” under EU and Swiss terminology is
processing the personal data we entrust to them in a manner that is consistent with the EU-US and Swiss-US Privacy
Shield Principles. YesChef is potentially liable in cases of onward transfer to third parties of data of EU and
Swiss individuals received pursuant to the EU-US and Swiss-US Privacy Shield, respectively.
If applicable, you may make a complaint to the data protection supervisory authority in the country where you reside.
Alternatively you may seek a remedy through local courts if you believe your rights have been breached.
HOW WE PROTECT YOUR INFORMATION
YesChef takes technical and organizational security measures to protect the information provided via the Services
from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email
transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to
YesChef via the Internet.
CALIFORNIA PRIVACY RIGHTS
California law gives residents of California the right under certain circumstances to request information from us
regarding the manner in which we share certain categories of “personal information” (as defined by applicable
California law) with third parties for their direct marketing purposes. YesChef does not share your personal
information with third parties for their own direct marketing purposes.
Policy has changed since the last time you reviewed it by checking the “Date of Last Revision" included at the
beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice
in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and
practices of the Services.
You may contact us as follows:
Box 3450, Ramot Hashavim, Israel