Privacy Policy

PRIVACY POLICY
Effective Date: July 22, 2025

This Privacy Policy explains how YesChef Ltd. (“YesChef,” “we,” “our,” or “us”) and its subsidiaries, including YesChef Canada Ltd., collect, use, and share personal data. It applies to information we collect when you use our website, mobile apps, or interact with us online or offline (collectively, the “Services”).

1. Information We Collect

We collect information from and about you as follows:

A. Information You Provide to Us

• Name, email address, login credentials
• Payment and billing information (handled via Stripe, Apple Pay, Google Pay)
• Information provided in customer support, surveys, sweepstakes, gift purchases
• Content you post in public forums or submit through our platform
• Gift recipient information (for delivery and fulfillment)

B. Information We Collect Automatically

• Device data, IP address, browser/device info, location data
• Usage data: pages viewed, time spent, actions taken in the app
• Tracking via cookies, web beacons, and similar tools (see Cookie Policy)
• Mobile identifiers, app usage data, crash/error logs

C. Social Media and Third-Party Integrations

• If you connect via Facebook, Google, or other platforms, we may access certain public profile data or information authorized by your settings.

D. Information from Third Parties

• Demographic and interest data from marketing partners and analytics vendors to personalize your experience

2. How We Use Your Information

We use your data to: - Provide and personalize our Services (including using AI to recommend classes and content) - Process transactions and fulfill subscriptions - Communicate with you and offer support - Send marketing and promotional materials - Improve our Services through analytics and user feedback - Ensure security, fraud prevention, and legal compliance

We may combine information collected across different contexts and devices.

3. Legal Bases for Processing (for EU/UK Users)

We rely on the following legal grounds: - Contractual necessity (e.g., fulfilling subscriptions) - Legitimate interests (e.g., fraud prevention, analytics) - Legal obligations (e.g., tax and financial reporting) - Consent (e.g., for marketing or data transfers where required)

4. Cookies and Tracking

We use cookies and similar tools to: - Remember preferences and login sessions - Analyze usage and improve functionality - Deliver targeted advertising via partners like Google and Meta (Facebook/Instagram)

Cookie preferences can be managed via Cookiebot or your browser settings.

5. Online Advertising & Analytics

We partner with Google, Meta, and other platforms to display personalized ads. These partners may collect information about your activity across our Services and others. You may opt out through: - Google Ads Settings - Network Advertising Initiative - YourOnlineChoices (EU)

6. How We Share Your Information

We may share information with: - YesChef Canada Ltd. (billing & support operations) - Vendors and processors, including Stripe, analytics, hosting, support, and advertising partners - Legal authorities, if required by law - In business transfers, such as mergers or acquisitions - Public forums, if you post content or comments publicly - Aggregated or anonymized data with no personal identifiers

We do not sell your personal data.

7. International Transfers

Your data may be processed in countries outside your own, including Israel, the U.S., and Canada.

We comply with: - EU-U.S. Data Privacy Framework (2023) - UK GDPR - Israeli Protection of Privacy Law (PPL)

We implement safeguards like Standard Contractual Clauses (SCCs) or rely on adequacy decisions as appropriate.

8. Data Retention

We retain personal data only as long as necessary for business purposes, legal obligations, or dispute resolution. You may request deletion at any time.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to: - Access, correct, or delete your data - Withdraw consent - Object to processing or marketing - Request data portability (export of your data) - File a complaint with a data protection authority

To exercise your rights, contact us at [email protected].

10. Children’s Privacy

YesChef is not intended for users under 13. We reserve the right to disable accounts created by or for minors where not permitted by law.

11. Data Security

We use appropriate security controls to protect personal data. However, no method of transmission is 100% secure.

12. Do Not Track

We do not currently respond to browser-based DNT signals. Users may manage cookie preferences via our Cookie Policy.

13. Changes to This Policy

We may revise this policy periodically. Updates will be posted here and reflected in the “Effective Date.”

14. Contact Us

YesChef Ltd.
Legal Address: 12/1 Arlozorov St, Ra’anana, Israel 4360810
U.S. Mailing Address: 352 Ridge Rd, Pasadena, MD 21122
Email: [email protected]

Last updated: July 22, 2025