This Privacy Policy explains how YesChef Ltd. ("YesChef," "we," "our," or "us") and its subsidiaries, including YesChef Canada Ltd., collect, use, and share personal data. It applies to information we collect when you use our website, mobile apps, or interact with us online or offline (collectively, the "Services").
1. Information We Collect
We collect information from and about you as follows:
A. Information You Provide to Us
- Name, email address, login credentials
- Payment and billing information (handled via Stripe, Apple Pay, Google Pay)
- Information provided in customer support, surveys, sweepstakes, gift purchases
- Content you post in public forums or submit through our platform
- Gift recipient information (for delivery and fulfillment)
B. Information We Collect Automatically
- Device data, IP address, browser/device info, location data
- Usage data: pages viewed, time spent, actions taken in the app
- Tracking via cookies, web beacons, and similar tools (see Cookie Policy)
- Mobile identifiers, app usage data, crash/error logs
C. Social Media and Third-Party Integrations
If you connect via Facebook, Google, or other platforms, we may access certain public profile data or information authorized by your settings.
D. Information from Third Parties
- Demographic and interest data from marketing partners and analytics vendors to personalize your experience
2. How We Use Your Information
We use your data to:
- Provide and personalize our Services (including using AI to recommend classes and content)
- Process transactions and fulfill subscriptions
- Communicate with you and offer support
- Send marketing and promotional materials
- Improve our Services through analytics and user feedback
- Ensure security, fraud prevention, and legal compliance
We may combine information collected across different contexts and devices.
3. Legal Bases for Processing (for EU/UK Users)
We rely on the following legal grounds:
- Contractual necessity (e.g., fulfilling subscriptions, processing payments)
- Legitimate interests (e.g., fraud prevention, security, and improving our Services)
- Legal obligations (e.g., tax and financial reporting)
- Consent (e.g., for analytics and marketing cookies, and cross-border data transfers where required)
5. Online Advertising & Analytics
We partner with Google and Meta to display personalised ads based on your activity on and off our Services. These partners may use cookies, pixels, and similar technologies to collect data across websites and apps.
You can opt out of personalised advertising through:
- Our cookie preference centre - use "Your Privacy Choices" in the site footer
- Google Ads Settings
- Meta Ad Preferences
- Network Advertising Initiative (NAI) opt-out
- YourOnlineChoices (EU/UK)
7. International Transfers
Your data may be processed in countries outside your own, including Israel, the U.S., Canada, and others where our service providers operate.
We comply with applicable data transfer frameworks and privacy laws, including:
- EU-U.S. Data Privacy Framework (2023) and Standard Contractual Clauses (SCCs) for EU/EEA transfers
- UK GDPR and UK International Data Transfer Agreements (IDTAs) for UK transfers
- Israeli Protection of Privacy Law (PPL)
- Canadian Anti-Spam Legislation (CASL) and Quebec Law 25 (Act respecting the protection of personal information in the private sector) for Canadian residents
- Brazilian Lei Geral de Proteção de Dados (LGPD) for Brazilian residents
Where transfer mechanisms such as SCCs are required, we have agreements in place with our data processors to ensure an equivalent level of protection.
8. Data Retention
We retain personal data only as long as necessary for business purposes, legal obligations, or dispute resolution. You may request deletion at any time.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
- Object to processing or opt out of marketing communications
- Request data portability (an export of your data in a structured format)
- File a complaint with your local data protection authority
California residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal data we collect and how it is used, to delete your data, to correct inaccurate data, and to opt out of the sale or sharing of your personal data.
We do not sell or share your personal data for cross-context behavioural advertising. You may exercise your California privacy rights using the "Your Privacy Choices" link in our footer or by contacting [email protected]. We honour the Global Privacy Control (GPC) browser signal as a valid opt-out request.
To exercise any of your rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
10. Children's Privacy
YesChef is not intended for users under 13. We reserve the right to disable accounts created by or for minors where not permitted by law.
11. Data Security
We use appropriate security controls to protect personal data. However, no method of transmission is 100% secure.
12. Do Not Track
We honour the Global Privacy Control (GPC) browser signal. If your browser or device sends a GPC signal, we treat it as a request to opt out of cross-context behavioural advertising and restrict relevant ad data sharing accordingly.
We do not respond to legacy Do Not Track (DNT) browser signals, which have no agreed technical standard. To manage all cookie and tracking preferences, use the "Your Privacy Choices" link in our footer.
13. Changes to This Policy
We may revise this policy periodically. Updates will be posted here and reflected in the "Effective Date."
14. Contact Us
YesChef Ltd.
- Legal Address: 12/1 Arlozorov St, Ra'anana, Israel 4360810
- U.S. mailing address: 352 Ridge Rd, Pasadena, MD 21122
- Email: [email protected]
Last updated: July 2, 2026